IT Services Policy

Effective Date: October 1, 2025 | Youdex Technologies Services Division

Legal & Compliance Documentation

DPDP Act 2023 & Rules 2025 Aligned

Engagement Scope & Written Proposals

For website development, software development, AI automation, digital marketing, consulting and other IT services:

The scope of work should be confirmed through a written quotation/proposal.

Every written agreement, Statement of Work (SOW), or proposal should specify:

Scope

Detailed breakdown of architecture and functional requirements

Deliverables

Explicit technical outputs, builds, repositories, and documentation

Timeline

Project milestones, sprints, and estimated completion schedules

Price

Commercial value, hourly or fixed-bid financial structure

Taxes

Applicable GST and statutory tax schedules clearly outlined

Payment milestones

Scheduled tranches (advance, demo, acceptance, handover)

Client responsibilities

Asset delivery, feedback turnaround, third-party credentials

Change requests

Formal process and rates for scope modifications

Intellectual property

IP transfer upon full payment completion

Hosting

Cloud infrastructure provisioning and hosting environments

Third-party costs

Separate responsibility for third-party APIs, plugins, and servers

Maintenance

Post-launch warranty and bug-fixing window

Support

SLA response times and ongoing maintenance coverage

Acceptance criteria

Objective sign-off testing protocols before final release

Out of Scope Work: Work outside the agreed scope may require a separate quotation and change order before development commences.

Discuss your custom software, AI automation, or web application requirements with our technical team today.

Questions about our IT Services Policy? Reach out to contact@youdex.in or CEO Dhyan Jain at +91 63525 1712.